Sukarelawan penjagaan kesihatan kini menjadi komponen utama kepada sumber manusia dalam misi bantuan kemanusiaan kepada kerajaan dan badan bukan kerajaan (NGO). Namun begitu, keperluan dan motivasi sukarelawan penjagaan kesihatan masih di tahap yang kurang memuaskan. Oleh itu, objektif kajian ini adalah mengenalpasti keperluan dan motivasi sukarelawan penjagaan kesihatan, kerana ianya dapat meningkatkan kualiti dalam misi bantuan kemanusian yang dilaksanakan. Ini sekaligus menjadikan sukarelawan penjagaan kesihatan sebagai kepentingan utama kepada kesejahteraan sosial dan pembangunan komuniti. Pendekatan kualitatif telah digunakan dengan temubual secara mendalam bersama lima orang sukarelawan penjagaan kesihatan daripada Majlis Kanser Nasional (MAKNA) dan Yayasan Sukarelawan Siswa (YSS) di mana kaedah pensampelan bertujuan telah digunakan dan data kemudiannya dianalisa menggunakan kaedah tematik. Hasil kajian mendapati tema keperluan sokongan psikososial, latihan intensif serta sumber dan bekalan bantuan yang mencukupi menjadi keperluan utama sukarelawan penjagaan kesihatan. Manakala dalam aspek kerjaya bidang penjagaan kesihatan, pembentukan jati diri dan pengalaman sukarelawan akan meningkatkan motivasi mereka dalam misi-misi bantuan. Kajian ini menyumbang kepada faktor-faktor kejayaan penglibatan sukarelawan penjagaan kesihatan agar peranan mereka terus diperkasakan dalam memberi bantuan dalam misi bantuan kemanusian.

Kata kunci: Keperluan, Motivasi, Sukarelawan Penjagaan Kesihatan, Kesejahteraan Sosial, Misi Kemanusian

Abstract: Healthcare volunteers are an important component of human resources in government and nongovernmental organisation humanitarian relief missions (NGOs). Nonetheless, the needs and motivations of healthcare volunteers are still unsatisfactory. Therefore, the objective of this study is to identify the needs and motivations of healthcare volunteers in order to improve the quality of humanitarian relief missions. This at once elevates the importance of healthcare volunteers to social well-being and community development. The qualitative approach was used with in-depth interviews with five healthcare volunteers from the Majlis Kanser Nasional (MAKNA) and the Yayasan Sukarelawan Siswa (YSS), where’s the purposive sampling method was used and the data was analysed using thematic methods. The findings revealed that the themes of the need for psychosocial support, intensive training and adequate resources as well as assistance supplies became the main needs of healthcare volunteers. Meanwhile, career in healthcares, identity formation, and volunteer experiences enhance their motivation in relief missions. This study contributes to the successful factors of the involvement of healthcare volunteers, so that their role continues to be strengthened in providing assistance in humanitarian missions.

Keywords: Needs, Motivations, Healthcare Volunteer, Social Well-being, Human Missions

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