Communication as a Cultural Performance Islamic Employees’ Meaning of Organizational Culture at Catholic Institutions

Yuli Nugraheni, Henri Subiakto, Santi Isnaini

Abstract


This research focuses on the organisational culture of a university with a religious identity, namely Widya Mandala Surabaya Catholic University (WMSCU). Pacanowsky and Trujillo suggest that this identity generates a unique organizational culture. This research highlights the experiences of organisational members who have belief values that are different from their organisational values. This study aims to describe the experiences and meanings of Muslim employees regarding Patron Day commemoration as a form of organisational culture at WMSCU. A qualitative approach and phenomenological method are employed in this research. The findings indicate that Muslim employees interpret the Patron Day commemoration as a beneficial activity, recognizing and emulating the values of Patron John Paul's life as a learning opportunity of noble values. It serves as a platform for learning beyond their own beliefs. Ultimately, this meaning contributes to the emergence of religious tolerance, which is reflected in the organisational communication patterns among its members, particularly in personal relationships. The study underscores the importance of striving for two-way communication in the form of interpersonal dialogue to foster a positive organisational culture."

Keywords: Organizational communication; organizational culture; patron day; Catholic Institution; religious identity

References

Adian, D. G. (2010). Pengantar fenomenologi. Depok: Kukusan.

Afzaliza, N. N. I., Mahbob, M. H., Ahmad, A. L. (2018). Kepentingan komunikasi non verbal dalam organisasi (The importance of non-verbal communication in organizations). E-Bangi Journal Of Social Sciences and Humanities, 15(5). 107-116. https://ejournals.ukm.my/ebangi/article/view/29285

Alvesson, M., & Berg, P. O. (2011). Corporate culture and organizational symbolism an overview. Walter de Gruyter · Berlin

Angin, Y. H. P., & Yeniretnowati, T. A. (2022). Penyelenggaraan manajemen sekolah dan pendidikan perguruan tinggi Kristen berbasis standar iso 21001. Discreet: Journal Didache of Christian Education, 2(1), 41–62. https://doi.org/10.52960/jd.v2i1.111

Batugal, M. L. C., & Tindowen, D. J. C. (2019). Influence of organizational culture on teacher’s organizational commitment and job satisfaction : The case of Catholic Higher Education Institutions in the Philippines. Universal Journal of Educational Research, 7(11), 2432–2443.

Budiyanto, S., Bafadal, I., & Burhanuddin, B. (2020). Kepemimpinan religius Bhikkhu di sekolah tinggi agama Buddha. Jurnal Pendidikan: Teori, Penelitian, Dan Pengembangan, 5(7), 1003. https://doi.org/10.17977/jptpp.v5i7.13803

Bukoye, O. T., & Abdulrahman, A. H. (2023). Organizational culture typologies and strategy implementation lesson from Nigerian local government. Policy Studies, 44(3), 316=335.

Burmansyah, Rugaiyah, & Mukhtar, M. (2020). Mindful leadership : The ability of leader to establish connection to others, community, and deal with changes skillfully a case study of Buddhist higher education institute leader. International E Journal of Educational Studies, 4(7), 133–149.

Counts, D., Dodd, C., Wallace, J. D., & Cardot, J. (2022). Tumult in higher education : An open systems perspective of faculty reaction to organization change at Christian Universities. Christian Higher Education, 1–22.

Díaz-Soloaga, P. (2019). The role of communication in organizational culture. Is there a pattern in Spanish fashion companies? Profesional de La Informacion, 28(5). https://doi.org/10.3145/epi.2019.sep.06

Dua, M. (2019). Nilai inti Universitas Katolik di Indonesia pengembangan budaya organisasi berdasarkan Moral Exemplars. Respons, 24(2), 141–170.

Eriksen, T. H. (2020). Common denominators: Ethnicity, nation-building and compromise in Mauritius. Routledge. https://doi.org/10.4324/9781003136088

Fajri, M. R., & Sukatin, S. (2022). Budaya organisasi dalam menciptakan daya saing menuju sustainabilitas perguruan tinggi. Idarah (Jurnal Pendidikan Dan Kependidikan), 5(1), 1–16. https://doi.org/10.47766/idarah.v5i1.1442

Farooq, M. (2022). Conflict management in higher education institution : A case study of Islamic university in Uganda. International Journal of Leadership Studies, 5(3), 196–211.

Ferdinan, B. A., & Lindawati, T. (2021). The effect of transformational leadership and organizational culture on lecturer performance through innovative work behavior at Catholic Universities in Surabaya. International Journal of Applied Business and International Management, 6(2), 113–123. https://doi.org/10.32535/ijabim.v6i2.1106

Fikri, S. R., & Ubaidillah, H. (2022). The effect of culture characteristics, commitment, and organizational communication on employee performance at educational institutions. Indonesian Journal Of Law and Economic Review, 17, 6–14.

Gbarale, K. D., & Lebura, S. (2020). Vertical communication and employee performance in emerging economy public organizations : The imperative of organizational culture. European Business and Management, 6(6), 171–177.

Hafid, A., & Hatsama, A. (2020). Penggunaan simbol bahasa berlatar agama antara mahasiswa muslim dan nonmuslim dan manfaatnya bagi dakwah

Muhammadiyah. KEMBARA Journal of Scientific Language Literature and Teaching, 6(1). https://doi.org/10.22219/kembara.v6i1.11828

Haryanto, B. (2019). Strategi Perguruan Tinggi swasta berbasis agama membangun budaya organisasi untuk meraih keunggulan kompetitif. Halaqa: Islamic Education Journal, 3(1), 67–73. https://doi.org/10.21070/halaqa.v3i1.2119

Ibrahim, M., Saputra, J., Adam, M., & Yunus, M. (2022). Organizational culture, employee motivation, workload and employee performance : A mediating role of communication. WSEAS Transacsions on Business and Economics, 19(6), 54–61.

Innis, H. A., & Buxton, W. J. (2022). Empire and communications. University of Toronto Press. https://doi.org/10.3138/chr-031-04-br40

Kraisin, S., Agsonsua, P., & Chusorn, P. (2020). Strategies for developing modern administrators’ change leadership at Mahamakut Buddhist University. International Education Studies, 13(9), 58. https://doi.org/10.5539/ies.v13n9p58

Kriyantono, R. (2020). Teknik praktis riset komunikasi: Kuantitatif dan kualitatif (disertai contoh praktis). Prenada Media Grup.
Littlejohn Stephen W., & Foss Karen A. (2019). Teori komunikasi theories of human comuunication. Salemba Humanika.

Mahbob, M. H., Sulaiman, W. I. W., Mahmud, W. A. W. (2020). Pengaruh pola komunikasi ke atas Komunikasi strategik (The influence of communication patterns on strategic communication ). E-Bangi Journal Of Social Sciences and Humanities. 17(2). 36-50. https://ejournals.ukm.my/ebangi/article/view/38227

Mardianty, D., Nurjannah, H., Susanti, E., & Agia, L. N. (2021). Peranan gaya komunikasi dan kepemimpinan Islam terhadap budaya organisasi Islam dalam perspektif Islam. Jurnal Ekonomi KIAT, 32(2), 162–167.
Miller, K. (2013). Organizational communication approaches and processes. Cengage Learning.

Mufron, A., Ikhwan, A., Syuhada, M., & Ridlowi, A. (2021). Optimizing the organizational structure in transforming human resources who can manage work stress with a religious culture. European Journal of Molecular and Clinical Medicine, 8(3), 1110–1126.

Mumby, D. K. (2013). Organizational communication a critical approach. Sage Publication.

Nasser, A. Al, & Jais, J. (2022). HR Development in Saudi Public Universities : The role of organizatinal culture and communication. WSEAS Transactions on Business and Economic, 19, 1318–1324.

Ningsih, R. Y., & Setiawan, D. (2019). Refleksi penelitian budaya organisasi di Indonesia. MIX Jurnal Ilmiah Manajemen, 9(3), 480–497.

Pacanowsky, M. E., & O’Donnell-Trujillo, N. (1982). Communication and organizational cultures. Western Journal of Speech Communication, 46(2), 115–130. https://doi.org/10.1080/10570318209374072

Pacanowsky, M. E., & O’Donnell-Trujillo, N. (1983). Organizational communication as cultural performance. Communication Monographs, 50(2), 126–147. https://doi.org/10.1080/03637758309390158

Pace, R. W., & Faules, D. F. (2013). Teori komunikasi organisasi, strategi meningkatkan kinerja perusahaan. PT Remaja Rosdakarya.

Purwantini, T. B., Astuti, P., Noviarti, P., Suparno, & Ihsan, N. (2022). Budaya organisasi, komunikasi dan manajemen karir. Diversity Jurnal Ilmiah Pascasarjana, 2(1–13).

Qodim, H. (2009). Clifford Geertz on defining culture and religion (anthropology of religion study). Wawasan, 32(1), 44–48.

Refi, T. M., & Jamali. (2020). Peran budaya organisasi dalam meningkatkan kinerja Bank Mandiri area Banda Aceh. Ekonomis : Journal of Economics and Business, 4(2), 303=311.

Sari, D. M., Khairani, E. P., Ahmad, N., & Ritonga, G. (2022). Pengembangan budaya organisasi di sekolah. Jurnal Pendidikan Tambusai, 6(2), 12413–13418.

Sari, M. (2021). Peran komunikasi dalam budaya organisasi. Jurnal Ilmiah Teknik Informatika Dan Komunikasi, 1(2), 1–9.

Schein, E. H. (2004a). DEC is dead, long live DEC: The lasting legacy of digital equipment corporation. San Fransisco: Berret-Kohler.

Schein, E. H. (2004b). Schein, Edgar H. (2004). Organizational culture and leadership. Third Edition. Published by Jossey-Bass A Wiley Imprint 989 Market Street, San Francisco.

Seidman, I. (1998). Interviewing as qualitative research: a guide for researchers in education. Teachers College Press.

Simanjuntak, E. G., & Isbah, M. F. (2022). “the New Oasis”: Implementasi Permendikbud tentang pencegahan dan penanganan kekerasan seksual di Perguruan Tinggi. Jurnal Analisa Sosiologi, 11(3), 537–555. https://doi.org/10.20961/jas.v11i3.59736

Siregar, F. A., Heryanto, G. G., Muqsith, M. A., & Setiawan, R. (2020). Prosperous Justice Party (PKS) Image management in the 2019 election. SALAM: Jurnal Sosial Dan Budaya Syar-I, 7(11), 1009–1024. https://doi.org/10.15408/sjsbs.v7i11.18777

Spicer, A. (2020). Organizational culture and COVID-19. Journal Of Management Studies, 57, 1737–1740.

Sulaiman, W. W. I., Othman, N. F., & Mahbob, M. H. (2017). Hubungan pengkomunikasian budaya Organisasi dengan prestasi kerja kakitangan pelaksana sektor awam (The relationship between organizational culture with job performance among executive staff in Public Sector). E-Bangi Journal Of Social Sciences and Humanities. 12(3).1-18. https://ejournal.ukm.my/ebangi/article/view/22489

Syakur, A., Susilo, T. A. B., Wike, & Ahmadi, R. (2020). Sustainability of communication , organizational culture, cooperation, trust and leadership style forlLecturer commitments in higher education. Budapes International Research and Critics Institute Journal, 3(2), 1325–1335.

Tamtik, M., & Guenter, M. (2019). Policy analysis of equity, diversity and inclusion strategies in Canadian Universities How far have we come. Canadian Journal Of Higher Education, 49(3), 41–56.

Taofik, I., & Basit, A. (2022). Konsep pendidikan multikultural di lembaga pendidikan Muhammadiyah (Studi pemikran Prof. Dr. Abdul Mu’ti, M.Ed.). Misykat Al-Anwar Jurnal Kajian Islam Dan Masyarakat, 5(1), 53. https://doi.org/10.24853/ma.5.1.53-78

Thelen, P. D., & Formanchuk, A. (2022). Culture and internal communication in Chile: Linking ethical organizational culture, transparent communication, and employee advocacy. Public Relations Review, 48(1). https://doi.org/10.1016/j.pubrev.2021.102137

Usman, K. (2019). Impact of organizational culture, organization communication and supervisor support on the job satisfaction of employee working in online IT based distance learning institutions on Pakistan. Open Praxis, 11(2), 143–156.

Vasco, S. A. D. J., & Brandao, N. (2020). Corporate culture in private organizations: a case study of the headquarters of the Catholic University of Mozambique. Revista Electrónica de Investigação e Desenvolvimento, 2(11).

Weis, G. F. (2001). Introduction to phenomenology. In teaching philosophy 24(2). Routledge. https://doi.org/10.5840/teachphil200124229

West, R., & Turner, L. H. (2010). Pengantar teori komunikasi analisis dan aplikasi (3rd ed.). Salemba Humanika.

Widjaja, J. H., & Kuslina, B. H. (2022). The formation of organizational culture and its managerial impact: Evidence from Indonesia Christian-Based Universities. GATR Journal of Management and Marketing Review, 7(2), 79–90. https://doi.org/10.35609/jmmr.2022.7.2(3)

Winia, I. N., Harsananda, H., Maheswari, P. D., Juniartha, M. G., & Primayana, K. H. (2020). Building the youths characters through strengtening of Hindu religious education. International Journal of Hindu Science and Religious Studies, 4(1), 119–125.

Ylonen, M., & Bjorkman, K. (2023). Integrated management of safety and security in the nuclear industry - organizational culture perspective. Safety Science, 166, 11–14.

Yohana, Angel; Saifulloh, M. (2019). Interaksi simbolik dalam membangun komunikasi antara atasan dan bawahan di perusahaan. Wacana, Jurnal Ilmiah Ilmu Komunikasi, 18(1), 122–130. https://doi.org/https://doi.org/10.32509/wacana.v18i1.720

Yuniarti, E., Kadiyono, A. L., & Sulistiobudi, R. A. (2021). Peran subkultur dalam mendukung komitmenn transformasi organisasi (Pengukuran budaya organisasi dengan model Denison). JDM, 4(2), 193–204.

 


Full Text:

PDF


DOI: http://dx.doi.org/10.17576/ebangi.2024.2103.46

Refbacks

  • There are currently no refbacks.


-


 

_________________________________________________

eISSN 1823-884x

Faculty of Social Sciences & Humanities
Universiti Kebangsaan Malaysia
43600 UKM Bangi, Selangor Darul Ehsan
MALAYSIA

© Copyright UKM Press, Universiti Kebangsaan Malaysia